Festival Ranch Hotels, Phoenix

"We had a very early Dr appointment and were easily on time. The pool was perfect as well as the room and breakfast. We are making reservations for future trips. We were impressed "

"Excellent service super quiet and comfortable! "

"I checked into the wigwam after a terrible airbnb situation. After 6 Hours dealing with it, I was exhausted at almost midnight when I arrived to the Wigwam and was greeted by Jadyn. I couldn’t help but to unload as I checked in at how terrible my other experience was and how they treated me. Jadyn listened and for the first time that day/night I had felt welcome and in a safe place. She made sure to get us into a comfortable room and had Nathaniel assist us in getting settled in. Nathaniel was so empathetic and calming in bringing in everything we needed. I felt like I was asking so much in the middle of the night and no ask was to big even sharing his personal waters with me. I felt like Jadyn stayed up with me as I phoned her a few times through the night when I realized that I needed to extend the stay as my original trip was 5 nights. She made me feel like she was a friend that cared about me and its because she did care. I rested my head that night in the most beautiful room feeling supported by really awesome humans. I have always loved the wigwam but an employee like Jadyn doesn’t come along often and as fate would have it that was her first night back working the night shift and I truly needed her after my prior ordeal. She was the face of the establishment and represented them 20/10. Her and Nathaniel both continued to check in on me and do kind things for me specifically stating that they wanted me to get the welcome that the airbnb didn’t give me, its a long story "